Game downloaded but wont play cause scratched ps4 reddit

This article has been viewed 1,, times. This wikiHow teaches you how to attempt to repair a video game disc that was scratched. Surface-level scratches can often be fixed using a substance like petroleum jelly Vaseline or toothpaste, though deeper scratches are impossible to fix. Keep in mind that any repairs to a scratched disc are usually temporary; you'll most likely have to replace the disc at some point.

Game discs have a protective layer that absorbs most scratches. However, if the scratch is deep enough, you might notice some game data is gone. You can try buying a disc resurfacing machine online or checking with your local game seller to see if they provide a repairing service. Once the disc is dry, lightly spray the surface with isopropyl alcohol and allow the alcohol to dry for minutes. To coat the scratch, dip a microfiber cloth with petroleum jelly and wipe it onto the disc, working in circular movements from the inside of the disc outwards.

Wipe away the excess jelly, then try the disc to see if it works. Did this summary help you? Yes No. Log in Social login does not work in incognito and private browsers. Please log in with your username or email to continue.

No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article Steps. Tips and Warnings. Related Articles. Article Summary. Understand which scratches can be fixed. There are two main data surfaces on a game disc: the surface plastic, which is the plastic layer on the bottom of the disc, and the aluminum storage, which is the reflective part.

If the plastic is lightly scratched, the aluminum part may not read correctly, thus causing errors; you may be able to fix this issue by filling the scratches with a solid solution such as Vaseline. This happens when the disc is deeply scratched. Deep, circular scratches cannot be fixed. You'll either have to return the game or buy a new copy.

Make sure that the game is the problem. If running another disc in your console or computer results in the same error message, the game probably isn't the issue. If the disc is scratched but you haven't encountered any errors while using it, don't attempt to repair it. Disc errors can result due to anything from outdated drivers to incompatible software.

Be aware that placing a disc in a console or CD drive which scratched your current disc may also result in the second disc being scratched. Gather the necessary equipment. In order to repair your disc while minimizing the potential for damage, you'll need the following items: A towel and a flat surface A microfiber cloth do not use any other cloth such as a paper towel, tissue, or washcloth Isopropyl alcohol Petroleum jelly, baking soda toothpaste, or disc scratch repair solution sold at places like Best Buy.

Rinse your disc with cold water. This will ensure that there is no surface-level dust, girt, or matter that will further scratch your disc when you buff it.

Cold water will not damage your disc. Never use hot water, as doing so may damage the disc. Air-dry the disc. Remember, you will lose your save data.

Otherwise we suggest you ring Customer Services. Check out this guide on how to manually eject a stuck disc. Fully turn-off the PS4 and unplug the cord. Put the cord back in and hold down the power button until you hear a second beep. This will put it into SAFE mode. Select option 5 to rebuild the database. If the PS4 crashing problem persists after the latest version of the system software is installed, move on to the fix below. If you encounter the PS4 crashing issues when running a specific game, chances are that one or more files of the game get corrupted somehow and crash your device every time you run the game.

Rebuilding your PS4 database reorganizes your hard drive to make it easier and quicker for the system to access files. It helps you get rid of corrupted files and decrease the chances of having your game crashes. To rebuild your PS4 database:. Then release the button.

Your PS4 will be in safe mode and the screen will look like this:. Then check to see if rebuilding database is helpful for fixing your PS4. PS4 crashing issues may occur due to misconfigured settings. Hopefully, this post helped. Feel free to leave a comment below if you have any questions or suggestions. Need to update your PS4 library? Click the Get Coupon button below to save a few bucks on the best game key selling sites!